Dell XPS 13 7390 Laptop Palmrest & Fan Repair Case Study in Subang Jaya
This Dell laptop palmrest and fan replacement addressed an XPS 13 7390 2-in-1 with a sticky palmrest, one fan not spinning and the other noisy. We replaced the palmrest panel and both cooling fans, transferring the original keyboard to the new C casing.
Estimate price
From RM400
Palmrest + fans + labour
Turnaround
1 to 2 days
Walk-in or courier-in
Warranty
1 year
Parts warranty on palmrest
This Dell XPS 13 7390 2-in-1 came to Geld Technologies with a sticky palmrest and two faulty cooling fans. One fan was not spinning, while the other was noisy. We replaced the palmrest panel and both fans, transferring the original keyboard into the replacement palmrest. Final checks confirmed normal keyboard and fan operation.
Before the repair
The palmrest surface had become sticky, making the area around the keyboard uncomfortable to use. The repair required replacement of the C casing, also known as the palmrest panel. The existing keyboard was retained for transfer into the new panel.
Our repair process
Replacing the faulty cooling fans
With the laptop dismantled, we accessed and removed the faulty fans. Both were replaced to address the non-spinning fan and the noise from the other fan.
Replacing the palmrest and transferring the keyboard
We dismantled the palmrest assembly and transferred the original keyboard into the replacement C casing panel. The internal components were then refitted as the laptop was reassembled.
After the repair
The completed repair replaced the sticky palmrest panel and both faulty fans while retaining the original keyboard. Final checks confirmed that the keyboard and fans worked normally after reassembly.
Repair outcome
Repair completed by
Gurubaran
Electronics Lead · 6+ years · 8,600+ devices repaired
Specialising in laptop internals, cooling systems and component-level repair. Meet our full team →
Customer reviews mentioning fan work
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Andreas Fjeldstad
★★★★★
"I needed help with my laptop fan, which was making a horrible sound. I thought I needed a new one and contacted many businesses, but no one could locate the right fan model from suppliers. Then I found these guys... Their office is equipped with all sorts of tools and gadgets, which gave me a lot of confidence in their ability to handle my laptop."
Derrick Chan
★★★★★
"Extremely satisfied. I had a severe flickering screen issue to the point I can't find my cursor. They got it fixed in 3 days time and cleaned all my laptop fans. For some reason, the screen looks wayyyy better now. Response is fast. Look for Terance!"
Sticky palmrest or noisy fan on your Dell XPS?
Send us your exact model number, symptoms and any noise descriptions. We'll diagnose the issue, confirm the price before we start, and have the repair ready in 1 to 2 days.
No Fix / No Charge · We confirm pricing before we start · 1-year parts warranty on palmrest and keyboard replacements