Case study GT-005 · Battery replacement

Surface Pro 8 Battery Replacement Case Study in Subang Jaya

This Surface Pro 8 battery replacement addressed a Model 1982 that would only power on with the adapter connected. We replaced the battery, renewed the thermal paste and rebonded the display during reassembly. Full battery function restored.

Estimate price

From RM550

Battery and thermal paste

Turnaround

1 day

Includes display rebonding

Warranty

1 year

Parts warranty on battery

This Microsoft Surface Pro 8 came to Geld Technologies because it would only power on with its power adapter connected. We replaced the faulty battery and renewed the thermal paste. Following the repair, the Surface was operating normally again.

Before the repair

During diagnosis, the battery was not charging or drawing charging current. Together with the inability to power on without the adapter, these findings led us to identify a faulty battery in this unit.

Surface Pro 8 Model 1982 internal battery and cooling assembly before battery replacement
Before: Surface Pro 8 opened with the existing battery and cooling assembly in place.

The display was removed to gain access to the internal components. The following photos show the battery removal, replacement and thermal paste work.

Our repair process

Removing and replacing the faulty battery

We dismantled the Surface to access and remove the faulty battery, then prepared the replacement battery for installation.

Original Surface Pro 8 battery removed beside the open chassis
During repair: Original battery removed from the Surface chassis.
Replacement battery for Microsoft Surface Pro 8 ready for installation
Replacement battery prepared for installation.

Thermal paste replacement and screen refitting

With the replacement battery installed, we renewed the thermal paste before refitting the cooling assembly. The screen was then refitted and held in place with clamps during rebonding.

Surface Pro 8 with replacement battery installed and fresh thermal paste applied
During repair: Replacement battery installed and fresh thermal paste applied.
Surface Pro 8 display held with clamps during screen rebonding
Reassembly: Screen held in place during rebonding.

After the repair

Following battery replacement, thermal paste replacement and reassembly, the Surface was operating normally again. The completed-device photo shows it powered on at the Windows lock screen.

Microsoft Surface Pro 8 powered on after battery and thermal paste replacement
After: Reassembled Surface Pro 8 powered on following repair.

Repair outcome

Full Battery function restored
Renewed Thermal paste included
1-year Parts warranty
Terance, Geld Technologies founder and Surface specialist

Repair completed by

Terance

Founder · 16 years · 11,000+ devices repaired

Specialising in Microsoft Surface repairs, including battery, screen and board-level work. Meet our full team →

Customer reviews mentioning Surface battery work

Verified from our Google Business Profile · Read All Google Reviews →

EO

Elvina Ooi

Google review

★★★★★

"Sent my Surface pro 7 for battery replacement on Friday and collected the next day. Just one day and done. My surface is working perfectly..."

CT

Christopher Tan

Google review

★★★★★

"The reviews online are real! Sent a Surface Pro to them for battery replacement, fantastic experience... picked up from my doorstep. By 9am next morning, ready to be delivered back. Excellent post repair follow-up, professional, efficient and downright humble and friendly service!"

MT

Mark Tang

Google review

★★★★★

"Decided to get my SP7 screen and battery replaced. Very fast service (<24hrs) and also helpful in explaining. The team did some checking on the overall health of my SP7 and did some improvements (Thermal paste, etc.). This is an added bonus."

Surface only works with the charger connected?

Share your Surface model number and describe what happens with the charger connected and disconnected. We'll diagnose the issue, confirm the price before we start, and most Surface battery replacements are ready the next day.

No Fix / No Charge · We confirm pricing before we start · 1-year parts warranty on battery replacements